• Welcome and warmly engage all walk-in customers and visitors
• Provide accurate product knowledge, advice, and recommendations tailored to customer needs.
• Handle customer inquiries and direct them appropriately to ensure satisfaction.
• Promote and upsell company products to meet sales targets.
• Build customer loyalty by ensuring a positive shopping and brand experience.
• Represent the brand through professional appearance, behavior, and communication.
• Maintain a clean, organized, and inviting front desk and product display area.
• Collect and share customer feedback with the sales team to improve products and services.
• Support promotional activities and marketing initiatives when required.

• Communication
• Leadership
• Teamwork

Education: At least a Diploma in a business-related course.

Experience: 2 years

Industry Experience: sales and customer service (experience in retail, FMCG, or health products is an advantage).