1. Strategic & Business Planning

• Develop and implement annual business plans and budgets aligned with the company’s strategic objectives.
• Monitor business performance, analyse trends, and recommend corrective measures to ensure target achievement.
• Identify new market opportunities and develop strategies for business expansion.

2. Sales & Marketing Management

• Oversee sales operations across the showroom and corporate clients to achieve monthly and annual revenue targets.
• Supervise marketing and promotional campaigns to increase brand visibility and market share.
• Build and maintain strong relationships with key customers, interior designers, real estate developers, and other stakeholders.

3. Production & Operations Oversight

• Coordinate closely with the production team to ensure timely, high-quality manufacturing of furniture products.
• Monitor production schedules, raw material usage, and stock levels to minimize waste and cost overruns.
• Ensure adherence to quality control standards and continuous improvement in production efficiency.

4. Financial & Administrative Management

• Oversee budgeting, cost control, and financial performance of the business unit.
• Work with finance to track expenses, manage cash flow, and ensure profitability.
• Ensure compliance with company policies, labour laws, and safety standards.

5. Team Leadership & Development

• Supervise and motivate cross-functional teams including sales, production, logistics, and customer service.
• Set performance targets, conduct appraisals, and provide coaching and mentorship.
• Promote a culture of accountability, innovation, and teamwork.

6. Customer Experience & After-Sales Service

• Ensure exceptional customer service across all touchpoints.
• Oversee handling of customer feedback, complaints, and product warranty cases promptly and professionally.
• Support the design and implementation of customer retention programmes.

• Strong business acumen and analytical skills.
• Proven ability to drive sales and operational performance.
• Excellent leadership, interpersonal, and negotiation skills.
• High attention to detail with a focus on quality and efficiency.
• Proficiency in MS Office.
• Strong communication and presentation skills.

Education: • Bachelor’s degree in Business Administration, Marketing, Operations Management, or related field.

Experience: 3 years

Industry Experience: Manufacturing, retail, or furniture/interior design sectors.