• •    Serve as the first point of contact for guest enquiries, feedback and complaints, ensuring timely resolution.•    Create and publish engaging content that strengthens the hotel’s brand across its social media channels.•    Manage the hotel’s online reputation by responding to reviews on leading travel and review platforms.

Education: • Bachelor’s degree in Marketing, Communications, Public Relations, Hospitality Management or a related field.

• •    At least 2 years of experience in client relations, social media or digital marketing, preferably in hospitality.•    Proficiency in social media management and content creation tools.