• •Receive and review shipping and clearance documents for cross-border shipments.•Verify documents for completeness, accuracy and consistency before forwarding them for processing or clearance.•Prepare and organize documentation required for customs and border clearance.•Coordinate with the Border Clerk and Border Clearance Clerk at the respective border stations to ensure documentation is available before truck arrival.•Maintain an updated tracker of all shipments and their documentation and clearance status.•Identify missing or incorrect documents and follow up with internal teams, clients, agents, transporters or drivers for correction.•Ensure relevant documents are shared with the respective border station promptly.•Monitor documentation progress for active shipments and follow up on outstanding requirements.•Maintain proper electronic and physical filing of shipment and clearance documents.•Ensure proof of clearance and supporting documents are received and filed after completion of each shipment.•Reconcile completed shipments against the documentation and clearance tracker.•Provide daily updates on shipments awaiting documentation, ready for clearance, under clearance and completed.•Escalate documentation issues that may cause delays, penalties, storage charges or disruption to cargo movement.•Coordinate closely with Operations and Customer Service to support accurate shipment status updates.•Ensure company and client documentation is handled securely and confidentially.• Maintain document control standards and ensure records are readilyretrievable for operational, client or audit requirements.• Perform any other related duties assigned by the Supervisor orManagement. 

Education: Diploma or Certificate in Clearing & Forwarding, Logistics, Supply Chain Management, Customs Administration or a related field.

• Key Performance Indicators• Accuracy and completeness of documentation submitted for clearance.• Percentage of shipments with complete documentation before arrival at theborder.• Number of documentation-related clearance delays.• Timeliness of document preparation, sharing and follow-up.• Accuracy and completeness of shipment documentation trackers.• Completeness and retrievability of shipment files.• Timeliness and accuracy of daily operational reports.• Compliance with document control and confidentiality requirements.Experience• Relevant experience in logistics documentation, customs clearance, freightforwarding or transport operations.• Good understanding of import, export and transit documentation.• Familiarity with customs documentation and relevant customs systems is anadvantage.• Good knowledge of Microsoft Excel, Word and email.Behavioral Competencies• Excellent attention to detail.• Strong documentation and record-management skills.• Good organizational and time-management skills.• Strong follow-up and coordination ability.• Ability to identify documentation discrepancies.• Good written and verbal communication skills.• Ability to work under pressure and manage multiple shipmentssimultaneously.• High level of confidentiality and integrity.• Strong teamwork and interpersonal skills.